Shipping
When it comes to shipping, we understand the importance of timely and reliable delivery. At UaThreads, we strive to provide a seamless shipping experience for our customers. Here's everything you need to know about our shipping process:
Shipping Methods
We offer various shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to ensure your package arrives in a timely manner.
What are my Shipping Options?
All mainland orders qualify for free shipping once the total of shipped items reaches $150 after discount. Mainland orders below $150 have a flat rate shipping fee of $4.99.
Processing Time
Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for us to process your order before it is shipped out.
Delivery Time
The delivery time will depend on the shipping method you choose and the destination of your package. Standard shipping typically takes 3-5 business days, while expedited shipping can arrive within 1-2 business days.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your package and estimate its arrival date.
International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. The exact fees and regulations vary by country, so we recommend checking with your local customs office for more information.
Lost or Delayed Packages
In the rare event that your package is lost or significantly delayed, please contact our customer support team at info@uathreads.ca. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
For any further questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible shopping experience.